Privacy Policy

Privacy Policy – Aura Media Group

Aura Media Group is committed to protecting your privacy and ensuring that your personal

information is handled in accordance with the Australian Privacy Principles (APPs) contained in the

Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and safeguard

your personal information.

1. About Us

Aura Media Group provides media, marketing, digital, and related services. For any privacy-related

enquiries, please contact us at:

Email: Admin@auramediagroup.com.au

2. Personal Information We Collect

We may collect personal information that is reasonably necessary to conduct our business, including

but not limited to:

• Name and business name

• Email address and phone number

• Billing and payment details

• Social media handles and website information

• Any other information you voluntarily provide to us

3. How We Collect Personal Information

We collect personal information directly from you when you: engage our services, contact us via

email or online forms, subscribe to our communications, or interact with us on social media or our

website.

4. Use of Personal Information

We use personal information to:

• Provide and manage our services

• Communicate with you and respond to enquiries

• Process payments and issue invoices

• Improve our services and client experience

• Comply with legal and regulatory obligations

5. Disclosure of Personal Information

We may disclose personal information to trusted third parties who assist us in operating our business,

such as payment processors, IT service providers, or professional advisers. We will not sell or rent

your personal information to third parties.

6. Overseas Disclosure

Some third-party service providers may be located overseas. Where this occurs, we take reasonable

steps to ensure that overseas recipients handle personal information in a manner consistent with

Australian privacy laws.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss,

unauthorised access, modification, or disclosure through appropriate physical, electronic, and

managerial safeguards.

8. Access and Correction

You may request access to or correction of the personal information we hold about you. Requests

should be made in writing via the contact details below, and we will respond within a reasonable

timeframe.

9. Cookies and Analytics

Our website may use cookies and analytics tools to improve functionality and user experience. You

may disable cookies through your browser settings if you prefer.

10. Complaints

If you believe we have breached your privacy, please contact us with details of your complaint. We

will investigate and respond as soon as reasonably possible. If you are not satisfied with our

response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Contact Us

For questions, requests, or complaints regarding this Privacy Policy or your personal information,

please contact:

Aura Media Group

Email: Admin@auramediagroup.com.au

This Privacy Policy may be updated from time to time. The current version will always be available

upon request.